Policies & Insurance

Learn more about our office, financial, and insurance policies.

Office Policies

We are open to serve you, answer questions, or schedule an appointment during the following hours: Monday, Tuesday, Wednesday, and Thursday: 8:00 a.m. – 5:00 p.m.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Financial Policies

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office accepts payments by cash, check, and many major credit cards (please note, however, that we do not accept medical cards such as Medicaid, etc.).

Financing Options

We also offer no-interest financing options through our office to make your treatment more affordable. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance Policies

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, so we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.

To help us with your insurance filing, please complete the insurance questions on our questionnaire. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.

The following are insurance companies that we accept:

  • Delta Dental
  • Cigna
  • Aetna
  • Metlife
  • Anthem BC/BS
  • EBMC
  • Health Smart
  • Lincoln Financial
  • Guardian
  • Mutual Health Services
  • Aultcare
  • Med Ben
  • Medical Mutual
  • Superior Dental


If you don’t see your insurance listed, please ask us!